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I'm having problems downloading files. How can I get the file?

If you have tried downloading one of our programs a few times, and are still having problems, please check your Internet connection to make sure your connection is working properly. If you are sure your Internet connection is fine, it could be a problem with our server. Sometimes this occurs when the Internet is at its busiest, but the situation will only be temporary. Please try downloading again after a couple of hours. If you are still experiencing problems downloading, report the downloading problem on our Support Page. We'll fix the problem ASAP.

I have downloaded the notifier but it is not working?

Please follows the steps in following checklist
1) Please check if your internet connection is working.
2) Login to Google apps and verify that your account is enabled
3) Enter your complete Google Apps email address as username and your password as password.
4) Set proxy settings if you use a proxy server.

I have set Proxy Server but notifier is not working?

Please make sure that you have selected "Use Proxy Server" in Proxy settings and then click "Save" button I have selected "Use Internet Explorer proxy settings", but doesn't seems to work? Please make sure that you have selected "Use Proxy Server" as well. When notifier imports proxy settings from Internet Explorer it should show server name and port in proxy settings. Otherwise if there are no proxy settings in IE, you will see an alertbox saying "No proxy settings found in Internet Explorer".

Will the trial version remove itself when it expires?

No it will not. If you wish to remove it, you can remove it from Control Panel > Add/Remove Programs.

I completed payment thru Paypal, but didn't receive a serial number. What do I do?

Click here to find out about obtaining your Serial Number.

Posting

I've lost my serial number. What should I do?

Click here to find out about obtaining your Serial Number.

What about refunds?

Some products are available as Trial Versions which are fully functional for a limited time. For this reason, when ordering, it is expected that the ordering party has fully utilized the trial version of the software before making a purchase and everything is operational. Therefore, typically, all purchases are final and non-refundable. Please be sure you have successfully tested the trial versions before purchasing.

Where can I download .NET Framework?

After downloading our software, the installation routine will automatically install .Net if you do not already have it. You may also install it manually if you wish. You can download it from Microsoft's website (free). Installing the .NET Framework takes 1-2 minutes (not including download time). Another option is to get the .NET Framework via the Windows Update mechanism. To find more information about downloading the .NET Framework visit Microsoft's website Here.

I have a question not answered by this document. What do I do?

If you have a question that was not addressed by this document, please contact us for assistance.

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